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eQTEL Group offer our Security, IT (Data) & Telecoms (Voice) Services to over 1000 clients throughout Ireland as well as a number of high-profile Facility Management companies. We work seamlessly with either the end-user's Facility Manager, IT Department or Security Department as their outsourced services partner, saving them money and delivering quick, efficient service whenever it is needed. We offer in-house, site-based technicians for some of our larger clients, which can cut the costs associated with employing full-time service staff, without losing any of the associated benefits. We also carry out Planned Preventative Maintenance of equipment for SLA customers, ensuring that we extend the life-span of your systems and offering your company a return on investment for dealing with eQTEL Group. Most importantly for a service company, we respond quickly and we do what we say we will.
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Voice
eQTEL Security offer hourly maintenance and service level agreements on a broad range of Security Systems including;CCTV & IP Video SolutionsAccess Control SystemsAutomatic BarriersAnti-Terrorism BollardsIntercomsIntruder Alarm SystemMonitoring of Alarms & CCTVWe are authorised by the Private Security Authority to offer service level agreements on all security systems, under EN50131 and SR40.
eQTEL Data are one of the countries foremost experts on Physical LAN infrastructure. We build high-speed networks and we know what it takes to maintain these networks, including the active equipment and workstations that run on them. Our maintenance offering includes;Structured Cabling SystemsPC's & ServersNetwork SwitchesWi-Fi systemsUPS systemsFibre OpticsMedia ConvertersIT ConsumablesBroadband RegulatorsWe offer an extremely competitive call-out rate as well as great value for money on our Service Level Agreements.
eQTEL Voice have decades of experience in traditional telecommunications, which allows us to maintain a wide range of older, legacy systems which many of our customers still use for their businesses. This experience is teamed with almost a decade of experience in Voice over IP Telephony, as eQTEL Group were one of the very first companies in Ireland to begin installing VoIP systems. We maintain the following;Traditional Telephone Systems including Alcatel, Samsung, Siemens, Panasonic, Ericsson & LG.VoIP Telephone SystemsDECT Handsets & Base Stations Call centre software, Call-recordingHospitality systems.We are also an Eircom dealer and can help you to reduce your telephone bills by carrying out a telecoms audit on your current requirements. As with our other divisions we offer call-out options, in-house technical support and SLAs.
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